Pre-Order FAQ

Pre-order window 

Our pre-order window is from 17th October, 2020, to 6th November, 2020.


How much discount do I get during the pre-order window?

It's 20% off all items on the site during the pre-order period.


When will my order arrive?

As this is a pre-order, we will collect all orders and start the manufacturing process. We will ship out within a month. Thank you for your patience! 


Where do you currently ship to?

We will be providing free shipping to orders over US$100 to the USA, Canada, the UK and Hong Kong. However, given the current situation of COVID-19, delivery services might be affect in certain countries.


What is Club One Shot and what do I get for becoming a member?

As a Club One Shot member, you will get exclusive discounts and more. Read more about Club One Shot in the 'About Us' section of the site.


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